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GET STARTED 

1Consultation
Start by making a complimentary appointment where our stylist will walk you through the process, access your project, and give you advice + recommendations on your custom piece. This is the time to ask all of your questions.

2Discovery
Every custom and redesign piece is unique and personal, so we strive to make sure you receive a curated one-on-one experience. In the discovery stage, we will ask you more detailed questions that will help us with the design of your piece. Please allow 3-5 business days for our team to review everything internally.

3Design
This is the part where we will provide you with a sketch or a computer rendering of your design. Please note this is provided on a project-by-project basis.

4Collaboration
We will schedule another chat with you (if needed) to solidify your inspiration and vision and work closely with you to pick out your unique materials and stones and create the perfect layout or pattern for your design. 

5Creation
Once we receive your final approval for your design, our team will begin bringing your piece to life. Every custom piece is handcrafted in our NYC workshop with our team of master craftsmen.

* All custom, restyling, and bridal projects starts at $2500+. After our consultation and you have decided to move forward, we will require a $500 non-refundable deposit to secure your project. Your deposit will be applicable to the final total. 

LET'S CHAT

Book a 1:1 consultation with our stylists to get to know you and your project whether that's an upcoming bridal proposal, custom design idea, or give you restyling suggestions on what to do with your old pieces ... we've got you covered. We are available to meet virtually or in-person at our NYC showroom. Get started by scheduling a date + time below!

* Please note all custom and engagement orders will take up to 8-weeks to design & develop.

* If you're unable to share the image. Our stylist will contact you to send it over.

Please ensure all of the above information is accurate before you click 'submit' and voila - you're done. A stylist will be in touch with you. If your project is approved, we will require a $500 non-refundable design deposit fee that will go towards your final amount.

We will follow up to set up an appointment or if you have any other questions or concerns, you can reach out to our stylist at concierge@jadetrau.com.

GET STARTED

Consultation
Start by making a complimentary appointment below where our stylist will walk you through the process, access your project, and give you advice + recommendations on your custom piece. This is the time to ask all of your questions.

Discovery
Every custom and redesign piece is unique and personal, so we strive to make sure you receive a curated one-on-one experience. In the discovery stage, we will ask you more detailed questions that will help us with the design of your piece. Please allow 3-5 business days for our team to review everything internally.

Design
This is the part where we will provide you with a sketch or a computer rendering of your design. Please note this is provided on a project-by-project basis.

Collaboration
We will schedule another chat with you, if needed, to solidify your inspiration and vision and work closely with you to pick out your unique materials and stones and create the perfect layout or pattern for your design.

Creation
Once we receive your final approval for your design, our team will begin bringing your piece to life. Every custom piece is handcrafted in our NYC workshop with our team of master craftsmen.

* All custom, restyling, and bridal projects will require a $500 non-refundable deposit to secure your project. Your deposit will be applicable to the final total.

LET'S CHAT

Book a 1:1 appointment with our stylists to walk through your custom piece design or give you restyling suggestions on what to do with your old pieces - we've got you covered (virtually or in-person at our NYC showroom).

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