Appointments

restyling and customization

Hi, Meet With Us!
We are open for a private
shopping experience.


Our private shopping appointments offer a one-on-one consultation with our stylists to assist you with previewing the collection, creating the bespoke engagement ring and finding a special occasion gift.

Our showroom is located in New York City and we are following all safety protocols to ensure that you feel safe shopping with us, however, if you can't make it (or if you're uncomfortable to come in) we do offer virtual appointment.

 To schedule an appointment to shop in-person or virtually, simply just fill out the form below and a stylist from our team will get back to you.

If you have an urgent question, please don't hesitate to give us a quick ping on our website chatbot or email us at: concierge@jadetrau.com

Bridal Rings For The Community

I cannot thank you enough for helping Nick create the beautiful ring. Every time I look at my left hand, I am stunned by what I see. It is beyond anything I ever hoped for, and I certainly never thought I would own anything this beautiful.

Blakely O.

Boston, MA

I don't even know how to begin how much I love the necklace you restyled for me. It's beautiful! Every time I wear it, it reminds me of the old ring my grandma gave to me. I can now wear it every day and keep her closely by my heart.

Julie M.

New York, NY

I deeply appreciate the time you took in assisting my fiance and in selecting an engagement + wedding ring set. We are both please with your workmanship and attention to details. We shall cherish the rings forever.

Hasson B.

London, UK

Book an Appointment

New York City Showroom
59 East 54th Street
New York, NY 10022
By Appointment Only.

Monday - Friday 10AM - 6PM ET.

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Southampton Store
46 Jobs Lane
Southampton, NY 11968

Saturday - Friday 10AM - 6PM ET.
Sunday 12PM - 5PM ET.


If we don't get back to you, please leave your number (and/or email) in our live chat or
contact us through email/text and someone will get back to your shortly.

Email: concierge@jadetrau.com
Call/Text: 212.719.3333


By submitting an appointment request, you give permission to Jade Trau to contact you by email/text and receive more information about our products, events, news and offers. You can unsubscribe at anytime.