Shipping & Delivery Dates

HOLIDAY SHIPPING DEADLINE

Made To Order Deadline: Tuesday, December 9th at 11:59PM EST
Ready To Ship Deadline: Sunday, December 20th at 11:59PM EST

 

  • Any request for custom engraving may take longer, contact us if you may need to expedite an order
  • Deadline is based on domestic shipping, not international orders
  • Read more about our shipping policy for more details

 

SHIPMENT POLICY

All of the Jade Trau collection is made-to-order and handcrafted from scratch in our New York City workshop and may take up to two weeks. Please consider this when you make your purchase. We cannot accept a change of heart, once the order has been received past 24 hours.

For any urgent gifts, we do keep limited stock in our showroom of some of our bestsellers. These ready-to-ship styles are in stock and can be delivered within 2 - 3 business days through overnight shipping. Check out our ready-to-ship stock list to see what's available: 

 

 

  

DOMESTIC SHIPPING POLICY

SHIPPING METHOD COST ESTIMATED DELIVERY TIME

United States FedEx Overnight Shipping

$40 Flat Rate Arrives in 1 - 2 business days

 

Important Disclaimer for Domestic Shipping:

  • An adult signature is required for all deliveries.
  • All domestic orders are subject to FedEx Overnight shipping.
  • All domestic orders are insured in the shipping cost.
  • Allow up to 2 business days for your transaction to process before we can ship it out. 
  • We cannot deliver to a PO Box. 

 

INTERNATIONAL SHIPPING POLICY

SHIPPING METHOD COST* ESTIMATED DELIVERY TIME

Australia - FedEx International Priority

$150 Flat Rate Arrives in 1 - 5 business days

Canada - FedEx International Priority

$150 Flat Rate Arrives in 1 - 3 business days
France - FedEx International Priority $150 Flat Rate Arrives in 1 - 5 business days

Hong Kong - FedEx International Priority

$150 Flat Rate Arrives in 3 - 5 business days

Kuwait - FedEx International Priority

$150 Flat Rate Arrives in 1 - 10 business days

London - FedEx International Priority

$150 Flat Rate Arrives in 3 - 5 business days

Qatar - Parcel Pro International Priority

$150 Flat Rate Arrives in 6 - 20 business days
United Arab Emirates - FedEx International Priority $150 Flat Rate Arrives in 2 - 5 business days
Other International Priority Mail $150+ Flat Rate Arrival time/rate depends on the country. Please contact us for more details.

 

Important Disclaimer for International Shipping:

  • An adult signature is required for all deliveries.
  • When a package is shipped internationally, it may be subject to import taxes, custom duties and/or fees imposed by the destination country. These charges will be collected from you once your shipment arrives.*
  • Jade Trau Inc. is not responsible for any international shipping costs, fees and taxes.
  • The purchaser is responsible for such fees and must abide to their country's regulations that may apply when purchasing a product from the United States.  
  • If you have a delivery deadline, please email our team to verify the details. We cannot guarantee an exact delivery date and time for any order. Any listed time is an estimate only. 

 

Questions about Domestic & International Shipping Disclaimer should be sent to us at: info@jadetrau.com