Shipping & Delivery Dates

Mother's Day Deadline

Made To Order Deadline: Monday, April 26
Ready To Ship Deadline: Monday, May 03

shipment policy

Please allow up to two weeks (14-business days) for your order to be completed. All of the Jade Trau styles are made-to-order and handcrafted from scratch in our New York City workshop. Please consider this when you make your purchase. We cannot accept a change of heart, once the order has been received past 24 hours. For any urgent gifts, we do keep a limited stock in our studio of some of our bestselling designs. These ready-to-ship styles are in stock and can be delivered as soon as possible through overnight shipping. Check out our ready-to-ship stock list to see what's available:
READY TO SHIP

DOMESTIC SHIPPING POLICY

SHIPPING METHODCOSTESTIMATED DELIVERY TIME
United States FedEx Express Shipping$40 Flat RateArrives in 3 - 5 business days
United States FedEx Express ShippingFree On Orders $5,000+Arrives in 3 - 5 business days
Important Disclaimer for Domestic Shipping:
  • An adult signature is required for all deliveries.
  • All domestic orders are subject to FedEx Express shipping.
  • All domestic orders are insured in the shipping cost.
  • We cannot deliver to a PO Box.

International SHIPPING POLICY

SHIPPING METHODCOSTESTIMATED DELIVERY TIME
Australia - FedEx International Priority$150 Flat RateArrives in 1 - 5 business days
Canada - FedEx International Priority$150 Flat RateArrives in 1 - 3 business days
France - FedEx International Priority$150 Flat RateArrives in 1 - 5 business days
Hong Kong - FedEx International Priority$150 Flat RateArrives in 3 - 5 business days
Kuwait - FedEx International Priority$150 Flat RateArrives in 1 - 10 business days
London - FedEx International Priority$150 Flat RateArrives in 3 - 5 business days
Qatar - Parcel Pro International Priority$150 Flat RateArrives in 6 - 20 business days
United Arab Emirates - FedEx International Priority$150 Flat RateArrives in 2 - 5 business days
Other International Priority Mail$150+ Flat RateArrival time depends on Country.
Please contact us for more details.
Important Disclaimer for International Shipping:
  • An adult signature is required for all deliveries.
  • When a package is shipped internationally, it may be subject to import taxes, custom duties and/or fees imposed by the destination country. These charges will be collected from you once your shipment arrives.*
  • Jade Trau Inc. is not responsible for any international shipping costs, fees and taxes.
  • The purchaser is responsible for such fees and must abide to their country's regulations that may apply when purchasing a product from the United States.
  • If you have a delivery deadline, please email our team to verify the details. We cannot guarantee an exact delivery date and time for any order. Any listed time is an estimate only.
Questions about Domestic & International Shipping Disclaimer should be sent to us at: info@jadetrau.com